Support
Frequently Asked Questions
These are the most common questions customers usually ask before and after placing an order.
Do you offer Cash on Delivery?+
Yes, COD is available on eligible orders and serviceable pincodes. Availability may vary based on delivery location and order value.
How can I track my order?+
Use the Track Order page with your order ID and mobile number. If you need help, contact support on WhatsApp.
How long does delivery take?+
Most orders are delivered within 2 to 7 business days depending on city, courier coverage, and stock availability.
Can I return a damaged or wrong product?+
Yes. Please contact us within 7 days of delivery with your order ID and product photos so we can arrange a replacement or refund.
Are the toys safe for kids?+
We focus on child-friendly toys and mention recommended age groups on product pages. Adult supervision is advised where appropriate.
What payment methods do you accept?+
We support Razorpay-enabled payment methods such as cards, UPI, net banking, and eligible COD orders.
Still need help? Contact us